One Platform. Smarter Conversations.
Microsoft Teams Unified Communications for businesses and partners across the UK and beyond.
C360 unifies calling, contact centre, recording and reporting into one platform built for Microsoft Teams. With Insights360 adding AI-powered intelligence on top, your organisation gets complete visibility, control and understanding of every conversation from day one.
C360: Complete clarity across Teams communications
C360 is Conversant's core unified communications platform, bringing together telephony, contact centre, call recording and analytics into a single layer that sits above Microsoft Teams giving your organisation a unified view of everything happening across your communications environment.
Teams-native by design
Built to work seamlessly within Microsoft Teams no disruption, no new workflows, no extra logins.
Complete visibility
Bring voice, contact centre, recording and reporting together in a single, consistent platform.
Modular and scalable
Start with what you need today and scale into more capability as your organisation grows.
Control and governance
Enterprise-grade reliability, security and oversight across your entire communications estate.
How C360 works with Microsoft Teams
C360 sits above your Microsoft Teams environment, consolidating data and activity from across your communications stack into one unified platform.
Communications happen in Microsoft Teams
Your teams make and receive calls using Teams-native voice, contact centre and integration modules exactly as they do today, with no disruption to their experience.
Data flows into C360
C360 sits alongside Teams, securely collecting data from each module — call activity, interactions, recordings and integrations and pulling it all together in one place.
Data is unified and analysed
Once consolidated, C360 standardises and analyses this data to create a consistent view across communications, performance and experience.
Teams gain clarity and control
With everything in one platform, organisations can monitor activity, identify trends and understand what's really happening across their communications — without manual effort or fragmented reporting.
Trusted by organisations across the UK and beyond
255,000+
End users supported across the UK, Europe and Canada
90%
of support tickets are resolved within 30 minutes
10,000+
Users trained globally
99%
of customers have chosen to stay with us!
Build Today. Scale Tomorrow.
Choose the right C360 package for your organisation and upgrade anytime as your needs evolve.
Go Smarter with C360 Lite
Essential telephony, call recording and contact centre functionality for smaller teams getting started with Microsoft Teams voice. Simple to deploy, easy to manage, built to grow.
Go Further with C360 Plus
A fully featured omnichannel contact centre with intelligent routing, social messaging, Microsoft certified call recording and AI-powered insights for growing organisations that need more.
Go Beyond with C360 Premium
Enterprise-grade telephony, advanced contact centre, ISO 27001 certified compliance recording and deep analytics for large or complex organisations where performance and governance are critical.
Introducing Insights360
Intelligent insight for teams that want more from every conversation
C360 delivers the data. Insights360 delivers the insight.
Insights360 extends C360 with AI-powered conversation intelligence automatically analysing 100% of your calls for sentiment, quality, coaching opportunities and compliance risk.
No manual QA. No random sampling. Just complete, consistent insight across every interaction.
- Automated analysis of every call
- Consistent quality and sentiment scoring
- Compliance risk flagging and alerts
- Clear coaching insights without manual review
Why choose Conversant?
A trusted Microsoft Teams communications partner for direct customers and channel partners alike.
Microsoft Teams specialists
We focus exclusively on Microsoft Teams unified communications so you get deep expertise, not generalist advice.
Proven experience at scale
With 255,000+ end users supported across the UK, Europe and Canada, we know how to design and deliver solutions that last.
Experts you can rely on
Our in-house UK specialists work closely with your teams from planning and deployment through to ongoing optimisation and support.
Built for real-world environments
We design solutions for complex, regulated and high-demand organisations from SMEs to large enterprises.
99% customer retention
We don't just implement and walk away. We support, adapt and evolve your solution as your needs change — which is why 99% of our customers choose to stay.
Direct and channel we work both ways
Whether you're an end customer looking for a UC solution, or a partner looking to expand your Microsoft Teams portfolio, Conversant works with you directly or behind the scenes.